Health insurers

Health insurers have different ways in which they handle the cost declarations from their clients. Click on the health insurers listed below to find out how your insurer does it:

• Zilveren Kruis / Achmea

  AS OF JULY 1, 2023: PATIENT STOP FOR INSURED Zilveren Kruis !!!

  New patients who are insured with Zilveren Kruis (this also applies to Interpolis, FBTO, De Friesland, Pro Life, Avero) and who are referred to Karmenta after 19 June 2023 will be placed on a waiting list. Patients who have already scheduled a first appointment after July 1 will also be placed on the waiting list and will receive a message from Karmenta.

  We are sorry that Karmenta has to take this action and we understand that you will be disappointed. It has to do with the turnover ceiling in the contract of Zilveren Kruis, which Zilveren Kruis does not want to raise. Read more about it here in the Q+A about the patient stop. Please contact the waiting list mediation of your health insurance for a solution:

  Zilveren Kruis Waiting list mediation : 071 - 364 02 80
  FBTO Care Team: 058 - 297 74 56
  Interpolis Care Consultant: 071 - 364 02 59
  Pro Life Care Coach: 033 - 422 81 88
  De Friesland Waiting list mediation: 058 - 291 33 00 (or follow the link)

  The following health insurance companies fall under the umbrella of Zilveren Kruis / Achmea: FBTO, Avéro, De Friesland Zorgverzekeraar, Zilveren Kruis (ZieZo), ProLife healthcare insurance, OZF and Interpolis.

• CZ

  CZ includes the following insurers: Ohra, Just, Nationale Nederlanden.

  CZ is a major health insurer in Noord Brabant. Most Karmenta patients are insured either with CZ or VGZ.

  How will your healthcare cost declaration be handled?

  We unfortunately can’t send declarations directly to CZ, and they also don’t accept Aktes van Cessie. So you will get the bill yourself and you will have to declare it to your insurer. You will pay the bill to us directly, and then your insurer will compensate you. For the part of the bill that isn’t compensated (this depends on your policy) you can ask for the leniency agreement at the administration-department.

• VGZ

  VGZ includes the following insurers: Univé, Bewuz+ Zorgverzekerd, IZZ, IZA, Zekur.nl, UMC Zorgverzekering, United Consumers C, VGZ.

  VGZ is a major health insurer in Noord Brabant. Most Karmenta patients are insured either with CZ or VGZ. 

  budgetpolicy:
    The VGZ also offers a selective policy or budget policy: "ZEKUR: Gewoon Zekur". With this policy you are NOT eligible for the leniency scheme at Karmenta.

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to VGZ if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

  Click here to easily give Karmenta the power to send your declaration for you ('Akte van Cessie').

   

• Menzis

  Menzis includes the following insurers: Anderzorg, Hema, PMA Collectiviteit and Menzis.

  How will your healthcare cost declaration be handled?

  We unfortunately can’t send declarations directly to Menzis, and they also don’t accept Aktes van Cessie. So you will get the bill yourself and you will have to declare it to your insurer. You will pay the bill to us directly, and then your insurer will compensate you. For the part of the bill that isn’t compensated (this depends on your policy) you can ask for the leniency agreement at the administration-department.

• DSW

  DSW includes the following insurers: Stad Holland, In Twente Zorgverzekeraar and DSW Zorgverzekeraar.

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to DSW if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie)

   

• ONVZ

  ONVZ includes the following insurers: PNO Zorg, VVAA.

  ONVZ exclusively offers restitution insurances. With that policy you will always be eligible for 100 percent coverage. 

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to ONVZ if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie).

   

• ASR

  ASR includes the following insurers: Ditzo and De Amersfoorste.

  How will your healthcare cost declaration be handled?

  We unfortunately can’t send declarations directly to ASR (since 2020), and they also don’t accept Aktes van Cessie. So you will get the bill yourself and you will have to declare it to your insurer. You will pay the bill to us directly, and then your insurer will compensate you. For the part of the bill that isn’t compensated (this depends on your policy) you can ask for the leniency agreement at the administration-department.

• ENO

  ENO includes the following insurers: Salland Zorgverzekeringen and Zorgdirect.

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to ENO if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie).

   

• iptiQ

  iptiQ includes the following insurers: Promovendum, National Academic and Besured.

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to iptiQ if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie).

   

• Zorg en Zekerheid

  Zorg en Zekerheid includes the following insurers: AZVZ and Zorg en Zekerheid.

  How will your healthcare cost declaration be handled?

  We can send the declaration directly to Zorg en Zekerheid if you give us permission by filling in the Akte van Cessie. If you don’t give us that permission then you’ll have to declare the costs yourself. For the part that is not covered by insurance (depending on your policy) you can ask administration for a leniency agreement.

  So fill in the Akte of Cessie, we’ll register it in our system and we’ll take care of invoicing your insurer for you, and then we’ll receive the money directly from your insurer.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie).

   

• Caresco

  Zorgverzekeringen van Caresco:

  Karmenta heeft met Zilveren Kruis/Achmea nog geen contract gesloten. Voor patienten met hun zorgverzekering bij deze zorgverzekeraar is Karmenta een ongecontracteerd verzekerde zorgaanbieder. Hoe de vergoeding precies werkt kan je het beste in je polisvoorwaarden nakijken. En op onze website staat natuurlijk ook veel algemene informatie over de vergoedingen. Met Karmenta's coulance-regeling kan je coulance (korting) aanvragen als er deel van Karmenta's zorgnota niet onder vergoeding valt. 

  Caresco biedt zorgverzekeringen aan van andere zorgverzekeraars en van hunzelf, onder de naam Caresco. Het is een kleine verzekeraar die handelt in de allervoordeligste verzekeringen met een lage maandelijkse premie, maar ook met een minimale dekking. De vergoedingen van Caresco zijn laag en onrechtmatig, vaak wordt wel 60% van Karmenta's factuur niet vergoed! 

  naturapolis:
  Vergoed afhankelijk van de polis 65%, 70% of 75% of nog minder van een gemiddeld ongewogen gecontracteerd tarief van het zorgproduct op Karmenta's factuur. 

  Hoe wordt uw zorgkostendeclaratie bij Caresco verwerkt?

  Zorgkostendeclaraties van Karmenta sturen wij niet rechtstreeks naar Caresco. U ontvangt de rekening dus zelf en u moet die vervolgens zelf declareren bij uw zorgverzekering. U betaalt de rekening rechtstreeks aan Karmenta, en uw zorgverzekering vergoedt u. Voor het deel van de rekening dat niet vergoed wordt (dat is afhankelijk van uw zorgverzekering) kunt u coulance aanvragen.  Bent u verzekerd bij Caresco, dan moet u waarschijnlijk een deel van de factuur zelf betalen, ook nadat Karmenta u coulance heeft verleent.

• My health insurance company is not listed...

  Are you sure? A lot of insurance companies are subsidiaries of a bigger company, but have individual advertisements. You can find a general overview on this page. You can also check the Zorgwijzer website for an up to date overview. 

  

  Is your health insurance really not in this list?

  Then you will receive the invoice yourself and you will be able to declare it with your insurance. For the part that is not covered by insurance (depending what insurance policy you have) you can ask for the leniency agreement at the administration-department.

  If your health insurance accepts Aktes van Cessie, you may be able to give us permission to declare the care for you. Please discuss this with our administration first, or send them an email: This email address is being protected from spambots. You need JavaScript enabled to view it.. If it is possible, fill in the Akte van Cessie, we’ll register it in our system and send out the healthcare declaration to your healthcare provider, including the filled in akte van Cessie, and we will get the cover directly from them.

    Click here to easily give Karmenta the power to send your declaration for you (Akte van Cessie).

   

Do you have any more questions? Please ask your insurance company. Healthcare providers can’t change any of this. Is your bill not fully covered by your insurance? Contact our administration for the leniency agreement. The administration will ask for proof of your insurance cover. Or send us an email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Do you want to make all of this easier for yourself? Make sure you get a Restitution insurance policy where contractless care providers can make a payment agreement with, like Zilveren Kruis. A policy like that isn’t that much more expensive than a Natura-policy, and actually gives you the power to pick your own doctor for every treatment. You also won’t have to pay extra for other healthcare providers and you don’t have tons of paperwork and administration to deal with.

Reservation 

A good and independent source to check all the aforementioned information is the de Zorgwijzer, click here for the website

We have done our best to make this article complete and clear, unfortunately insurance companies often change their workflows and don’t always communicate this quickly or clearly. We try our best to keep our information up to date, but we cannot be held responsible if the information on this website isn’t not accurate (anymore). To be safe always make sure to contact your own insurance company about your policy and the conditions in it.

Version: May 2019